Effective Date: 1st September 2025
Contact: support@yumpass.in
Welcome to Yumpass. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-vendor platform providing services such as rental, restaurants, grocery, medicines, parcel delivery, fish & meat, fruits & vegetables, and more.
When you use the Yumpass app or website, we may collect the following types of information:
Full name
Phone number
Email address
Delivery address(es)
Date of birth (if applicable)
Government ID (for age-restricted or rental services, where applicable)
Payment method details (collected via secure third-party gateways – we do not store card data)
Transaction history
IP address
Device ID and type
App usage data (features used, time spent, preferences)
Location data (for deliveries or location-based services)
We use your information to:
Provide and manage the services on the Yumpass platform
Process orders and payments securely
Deliver items through our vendor and delivery partners
Communicate updates, offers, and support messages
Improve user experience and personalize content
Detect, prevent, and investigate fraud or security issues
Comply with legal obligations
We may share your data with:
Vendors & Service Providers: To fulfill your orders (e.g., restaurants, pharmacies, delivery agents)
Payment Gateways: For secure transaction processing
Logistics Partners: For parcel and product deliveries
Legal Authorities: When required to comply with legal or regulatory requirements
Analytics/Marketing Providers: To improve app functionality and service promotions (only with your consent where required)
We do not sell your personal data to third parties.
We implement industry-standard security measures to protect your data, including:
Encryption of sensitive data
Secure socket layer (SSL) technology
Limited access to personal data by authorized personnel only
However, no online system is 100% secure. We urge you to keep your login credentials confidential.
You have the right to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Disable location access from your device
Deactivate your account at any time
To make any such requests, contact us at: support@yumpass.in
We may use cookies or similar tracking technologies to enhance your experience on our app or website. You can control cookie preferences via your browser or app settings.
Yumpass is not intended for children under the age of 13. We do not knowingly collect personal data from minors without parental consent.
Our platform may include links to external services (e.g., payment providers, vendor websites). We are not responsible for their privacy practices. Please review their privacy policies separately.
We may update this policy from time to time to reflect changes in legal requirements or business practices. Updated policies will be posted on our app and website with the revised "Effective Date."
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
📧 Email: support@yumpass.in
📅 Effective Date: 1st September 2025
